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Sonant Overview
Sonant Corporation provides customized phone-and Web-based contact automation and management, customer/citizen service, and electronic payment systems to a wide range of commercial and government organizations. It has been doing so for more than 20 years.
Sonant’s InfoLock Interactive Voice/Web Response (IVR/IWR) and automated SAM (Sales/Support Agent Manager) are just two of the many affordable, all-in-one customer management, automated messaging, and e-payment solutions that easily integrate with your organization’s existing phone and data networks. The products offer cost-effective integration of the current voice- and data-processing technologies, including Web and automatic speech recognition.
Our Mission
To provide technologically advanced contact automation systems that enable commercial and government agencies to cost-effectively maximize both the quality of interactive contact with their customers and the productivity of their employees.
Markets
Sonant's systems are used by a wide variety of business and government organizations that require improved customer/citizen management solutions, including speech recognition, automated e-payment, and full self-processing capabilities. Sonant addresses these needs by offering customized, mission-critical solutions that incorporate the most cost-effective integration of call and data processing technologies available today. Relying on its extensive experience interfacing to a variety of data processing systems, Sonant develops new applications to your specific demands. Sonant also offers turnkey solutions pre-packaged for specific markets. These include CourtTalk and TaxTalk products for courts, jury offices, and tax/revenue collectors.
Sonant's ClientCall eCenter product family meets or exceeds demanding market requirements in the following areas:
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Ability to act as a peer in data processing client/server architectures |
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Open system platform |
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Multiple applications per system |
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Scalable capacity |
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Connection to existing telephone and data networks |
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