

"To provide technologically advanced contact automation systems that enable commercial and government agencies to cost-effectively maximize both the quality of interactive contact with their customers and the productivity of their employees."
Sonant's Corporate Headquarters is located in San Diego California, approximately 15 miles north of the San Diego airport.
To get contact information or view driving directions please click the button below.
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Sonant Corporation provides contact center automation solutions that meet the
customer relationship management (CRM) requirements of business and
government. Our affordable, all-in-one interactive voice response (IVR),
automatic call distribution (ACD, computer telephony integration (CTI) and electronic payment processing applications (EPS) will
ensure your customers superior service while enhancing the productivity of
your staff.
Offered with automated speech recognition and touchtone, Sonant's products address your immediate
needs by:
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Freeing office staff from handling routine calls |
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Reducing caller frustration from long on-hold times |
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Allowing callers to self-process more tasks |
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Reducing overall front- and back-office costs |
Sonant's products include both pre-packaged and custom applications:
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Interactive Voice Response (IVR) Systems: speech recognition and touchtone capable |
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Interactive Web Response (IWR): the "IVR" for your Web site |
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Automatic Call Distribution (ACD) |
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Electronic Payment Systems (EPS) |
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Computer Telephony Integration (CTI) |
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Turnkey applications for courts, tax collectors, jury services, help desks, and many more |
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